jp-art provide the safe and secure delivery services for you to receive your items wherever you are. We cover all damage or loss that occurs during shipping. However, please be aware that if you arrange for a shipping company or import customs broker other than those arranged by our company, it will not be covered by our compensation policy. Please do not hesitate to reach us should you have any concern or doubt.
Our international shipping is offered through JAPAN POST.
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Indonesia, Cambodia, Thailand, Philippines, Brunei, Bhutan, Vietnam, East Timor, Taiwan, Hong Kong SAR, Macau SAR, People's Republic of China,Malaysia, Singapore, Korea |
(0kg–0.5kg) 15.00$ (1.01kg–2.5kg) 35.00$ |
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United States (59 states),Argentina, Uruguay Ecuador, Guyana, Colombia, South Georgia and the South Sandwich Islands, Suriname, Chile, Paraguay, Falkland Islands, Venezuela, Peru, Bolivia, French Guiana, Australia, New Zealand, Samoa, Solomon Islands, Tonga, New Caledonia Norfolk Island, Vanuatu, Papua New Guinea, Fiji, Orlando Islands, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Dutch Caribbean, Cayman Islands Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, El Salvador, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guatemala, Guernsey, Vatican City, Hungary, Iceland, Ireland Isle of Man, Italy, Jamaica, Jersey, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Maldives, Malta, Moldova, Monaco, Mongolia, Montenegro, Myanmar (Burma), Nepal Netherlands, North Macedonia, Norway, Oman, Poland, Portugal, Qatar, Romania, Saint BarthÉlemy, Saint Kitts and Nevis, Saint Martin, Saint Pierre and Miquelon, San Marino, Saudi Arabia, Serbia, Sint Maarten, Slovakia Slovenia, South Africa, Spain, Sri Lanka, Saint Vincent and the Grenadines, Svalbard and Jan Mayen, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, United Arab Emirates, United Kingdom, Uzbekistan, Yemen, Ukraine, Kosovo Belarus, Russia |
(0kg-0.5kg) 35.00$ (4.1kg–6kg) 120.00$ |
Delivery Policy
Most of the products are shipped within 5 working days after the order confirmation. Please be advised that it may take more than 5 working days to ship if the products need to be back-ordered.
When you order several items at a time, we ship them all together.
Once your parcel is dispatched, we will send you an email with tracking information. After that, you will receive an email to see where your parcel is every time tracking information is updated.
Your signature is required on delivery to ensure safe receipt. In case your parcel is deposited at a local post office due to your absence on delivery etc., please contact them at your end.
Moreover, your items are considered as imports. You will be fully responsible for import duties, taxes and brokerage fees (if any) in your country.These fees may be charged you when your package enters your country (they are not included in payment on our website).
Packing / Damage
We pack your items carefully to ensure a trouble-free delivery of your goods.
We regularly ship more than hundreds products in a month and we face less than 1 trouble in a month.
We guarantee our products to arrive in perfect condition. In the event that an item from your order is damaged during shipping, please email us with a detailed photo of the damage within 48 hours of your delivery. Contact form
Import Taxes & Customs Fees Please be aware that in all cases the customer is responsible for paying any customs fees applied to their order and for providing any and all documents required by customs in the country of receipt.
These costs include the sales tax in the country of receipt (applied to the total value of the order), duties on the cost of products (around 6% for the European Union) and any handling fees applied by the shipping provider.
EMS (JP Post) generally charges the required sum at delivery.
For Airmail Small Packet, your national carrier will generally bill you when applicable.
We understand that custom fees are worrying for some customers. We hope that you are reassured by the fact that, when buying on JP-ART, you really are ordering direct from Japan- getting authentic and original Japanese items that are not easily found anywhere else.
For our customers in the USA: Most packages with a declared value under $800 USD will be cleared without any fee. If you purchasing more than that amount, we will split your order into multiple shipments as best we can.
*We will do our best, but we will not be responsible for any failure to do so.
*If a shipment is split into multiple shipments, the shipping date may be shifted by one day for each package.
For our customers in Australia: Orders below $1000 AUD are regarded as 'low value imports' by Australian customs. As of 01 July 2018, customs duties may apply to any goods imported from overseas by consumers in Australia. For more information, please visit the Australian customs website.
For our customers in Canada: Orders above $20 CAN require that you pay the applicable duties and the GST. For more information, please visit the Canadian customs website.
For our customers in Singapore: Orders above $400 SGD require that you pay the applicable duties and the GST. For more information, please visit the Singapore customs website.
For our customers in the EU:EU Directives calculate the Total Value of the order as a combination of the price of product and shipping fees. The buyer is responsible for paying both consumption tax and import duty of the total value.
Additional information on importing goods to: Switzerland Germany United Kingdom